It is important that you (primary member) set up your MDLive account ahead of time so it is ready for you to use when you need it. Use a valid email to verify and confirm your registration to activate your account.
This can be done one of two ways, but the preferred way is to set it up online:
1. Online setup – See instructions on the attached form. – This is the preferred signup method.
It should populate with your name and some basic information on the next page, complete any missing information
Create a username and password
Your Access activation is complete
COMPLETE YOUR MEDICAL INFORMATION – THIS IS AN IMPORTANT STEP
DO NOT ENTER A CREDIT OR DEBIT CARD – COMPLETELY IGNORE THIS SECTION
An activation email will be sent to the email address that was entered. Please click on the “Verify E-mail” to finish activating your account.
2. At this point, you can download the MDLive App from the app store on your smart phone or tablet. – This is NOT the preferred method to signup – you will experience some difficulties if you choose this method.
Download the MDLive App from the app store
Open MDLive App
Click the Green “Create Account” button
Create a username and password and click “Done”
You should get “Thank You”
Choose “Access Account”
Update health records/add Family members, etc.
Again, DO NOT ENTER A CREDIT OR DEBIT CARD – COMPLETELY IGNORE THIS SECTION
Once you have completed your account setup, entered your family members, and updated your medical information and history, you are ready to use the service.
To use the service you can choose one of three methods:
PHONEmydoc is an affilate of Ample Group. Ample Group is a consulting organization that helps clients with various insurance related products as well as offering concierge services for health and dental discount programs. It is our mission to provide the best service possible to our clients and help them achieve peace of mind. We intend to accomplish this by giving our clients the best advice we can when it comes to selecting from our insurance products or discount programs.